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How presidenslit Handles Your Personal Data

This page tells you exactly what data we collect when you use your account, how we keep it secure, and what rights you hold over it. Access and data processing depend on local law and are available where local law permits in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention terms
presidenslit How presidenslit Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption to every connection between your device and our servers, covering account login, wallet transactions via DANA, OVO, and GoPay, and live session data. Our internal access controls mean only the staff who need your data to resolve a specific support request can view it. Players in Semarang and elsewhere in Indonesia can request a copy of their stored data at any time through the channels listed above.

SSL Encrypted Connections

Every account session runs over SSL encryption. This covers your login, wallet top-up flow, and any data you enter — so nothing travels in plain text between your device and our servers.

Wallet Data Isolation

DANA, OVO, and GoPay transaction references are stored separately from your core account profile. We never share wallet identifiers with third parties outside of the payment processing path.

Your Right to Request Access

You can ask us to send you a copy of all personal data we hold on your account. Submit the request via live chat or email and we will respond within the period required by applicable regulations.

Account Deletion Process

If you want your account and associated data removed, contact support with your account ID. We will confirm the deletion steps and the mandatory retention period that applies under local regulations.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Privacy Request Email

Send a written data request to our privacy contact address. Include your registered account ID and wallet type — DANA, OVO, or GoPay — so we can locate your records quickly.

Live Chat Support

Open the live chat window inside your account dashboard. For data-specific queries, select the account and privacy topic so the right team picks it up without delay.

In-App Account Help

Tap the help icon in the mobile lobby, choose account settings, then privacy. You can submit a data access or deletion request directly from that screen on Android or iOS.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled on presidenslit. If your question is not here, reach us through live chat or the privacy email channel.

We collect your name, contact details, and wallet identifiers for DANA, OVO, or GoPay. Device signals like IP address and session timestamps are also logged to protect account security.

We only share data with payment processors handling your DANA, OVO, or GoPay transactions, and only the data needed to complete that transfer. We do not sell your data to advertisers.

We retain your data for the period required by regulations applicable to your region after account closure. Once that period ends, your records are removed from active systems.

Yes. Submit a data access request via live chat or our privacy email, including your account ID and the wallet type you use. We will send your data within the regulatory timeframe.

Contact support through live chat or the in-app help screen and select the account deletion or data removal option. We will confirm the steps and any mandatory retention period that applies.

No. We store transaction reference numbers and confirmation codes for reconciliation, but your wallet PIN and authentication credentials stay within OVO, DANA, or GoPay's own secure systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.